Nick’s LCD TV Repair Return Policy
At Nick’s LCD TV Repair, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, our return policy is designed to make the process as easy and straightforward as possible.
1. Eligibility for Returns
•Returns are accepted within 30 days of the original purchase date.
•The item must be in its original condition, with no signs of wear or damage, and include all original accessories and packaging.
•Proof of purchase (receipt or invoice) is required for all returns and exchanges.
2. Non-Returnable Items
•Custom repairs and services (e.g., screen replacements) are not eligible for returns or refunds.
•Clearance or “As-Is” items, including discounted refurbished TVs marked as final sale, are not eligible for return.
3. Refund Process
•If the returned item meets the eligibility criteria, we will issue a full refund in the original form of payment.
•Refunds will be processed within 7-10 business days of receiving the returned item.
4. Exchanges
•Defective or malfunctioning items can be exchanged for the same product or a similar item of equal value within 30 days.
•For items that cannot be replaced, a full refund or store credit will be offered.
5. Return Shipping
•For online purchases, customers are responsible for return shipping costs unless the item is defective or was shipped in error.
6. Refurbished TV Returns
•Refurbished TVs come with a 6-month warranty. If your TV develops an issue within this period, it is eligible for repair, replacement, or refund, subject to evaluation by our technicians.
If you have any questions regarding our return policy, please feel free to contact us at nickslcdtvrepair@gmail.com, and we’ll be happy to assist you!